Buffalo Niagara Airport Arrivals (BUF)

Flight Arrivals at Buffalo Niagara Airport

Upon arrival at Buffalo Niagara International Airport (BUF), please make sure to retrieve your luggage from the Baggage Claim area at the Lower Level of the terminal building.

In the case of missing baggage, passengers may contact their respective airlines. Passengers can also inquire from the Information Center near the Baggage Claim section. Lost and Found Phone: +1 716-630-6150. Passengers can also leave a message with the passenger’s name, contact phone number, and a brief description of the lost item(s).

Wi-Fi at Buffalo Niagara International Airport

Internet access is available at the facility. Passengers can connect to “BUF Free Wi-Fi” free from their browser.

Transfer Services at Buffalo Niagara International Airport

Buffalo Airport provides efficient ground transportation options such as rental cars, taxis, rideshares, shuttle service, and public buses. The Buffalo Exchange Street Amtrak Station is 10 miles away from the airport.

Rental Car Services at Buffalo Niagara International Airport

Rental cars are available at Buffalo Niagara Airport at the Airport Ground Transportation Center outside the Baggage Claim area. Passengers may arrange for this service ahead of time or inquire about this service at the Information Desk on the Lower Level of the terminal.

Ride Shares at Buffalo Niagara International Airport

Passengers can arrange for a Rideshare outside the Baggage Claim area. Clients will need to download the app on their cell phones to book in advance. Rideshare drivers will pick up passengers in the hotel shuttle bus lane on the Lower Level of the terminal building.

Taxis at Buffalo Niagara International Airport

Drivers will pick up passengers at the taxi stand across the covered roadway on the Lower Level outside the Baggage Claim area.

A one-way taxi from the airport to downtown Buffalo and the Buffalo Exchange Street Amtrak Station costs approximately $40.00 for a 15-minute ride. BUF taxis accept cash and all major credit cards. Taxis operate from here 24/7. See more about taxis to and from Buffalo Airport.

Buses at Buffalo Niagara International Airport

Metro Bus Route 24 Genesee will take airport passengers to downtown Buffalo and Niagara Falls, and many destinations across the region for $2. The pick-up location is near Crosswalk 1-B at the terminal grounds. Further information about bus services to and from Buffalo Airport.

Trains at Buffalo Niagara International Airport

There is a train station 10 miles away from the airport. The most convenient way to get to Buffalo Exchange Street Amtrak Station is to taxi for around 15 minutes at $40.00. Taxi stands are located on the Lower Level near Crosswalk 3. Additional information about train services near Buffalo Airport.

Hotel Shuttles at Buffalo Niagara International Airport

Many hotels across the city of Buffalo have shuttle services from the airport. Shuttle vehicles are outside the Baggage Claim area near Crosswalk 3. Passengers are advised to arrange for this service with their hotel. Need to book a hotel? See a range of hotels near Buffalo Airport.

Other Services at Buffalo Niagara International Airport

ATMs at Buffalo Niagara International Airport

Banking and ATM services are available at the Upper Level before security and in the Lower Level in front of the Ground Transportation Center.

Currency Exchange at Buffalo Niagara International Airport

Passengers requiring currency exchange services can approach the counters on the Lower Level near the Baggage Claim area.

Nursing Stations at Buffalo Niagara International Airport

A nursing mothers’ room is available near Gate 14.

Restrooms at Buffalo Niagara International Airport

Companion care restrooms are provided on the Upper-Level pre-security and Arrivals area on the Lower Level.

Food and Beverages at Buffalo Niagara International Airport

Food and beverages are available inside the security checkpoint and in Gates 4, 18, and 20.

Duty-Free Shopping at Buffalo Niagara International Airport

There is no Duty-Free shop at the facility. However, there are several stores within the building selling different products and souvenir items.

Smoking at Buffalo Niagara International Airport

Smoking is not allowed inside the facility. There are designated smoking areas outside the airport. Please follow smoking regulations at the facility.

Information Desk at Buffalo Niagara International Airport

Staff at the Information Desk assists passengers with taxi and shuttle services and offers help with other inquiries. For General Information and Immediate Assistance, please call +1 716-630-6000. It is located in the Baggage Claim area.

Ticketing Counters at Buffalo Niagara International Airport

It appears that the ticketing counters at this airport accept credit cards only. Please arrange your ticketing needs accordingly. It is open from 4 am to 6 pm. Ticketing counters are located on the Upper Level of the terminal.

Business Center at Buffalo Niagara International Airport

Workstations with desks, chairs, and outlets for computers are found in Gates 3, 14, and 20.

Phone Charging Stations at Buffalo Niagara International Airport

There are several free mobile phone charging areas located in several gates of the airport.

Rapid Charging Stations at Buffalo Niagara International Airport

Rapid phone charging requires a $3 service charge. Phones and iPods charging areas are located in Gates 4, 14, and 20 and the Baggage Claim area.

Shoeshine Service at Buffalo Niagara International Airport

A shoeshine service is available near Gate 11.

Barber Shop at Buffalo Niagara International Airport

A barbershop is available near Gate 11.

Wheelchairs for Disabled Passengers at Buffalo Niagara International Airport

All airlines provide wheelchair service from curb to aircraft. No reservations are required for wheelchair assistance. Please contact your airline to make arrangements for this service. Passengers may also ask for assistance upon arrival at the airport.

Please call Airport Passenger Support Specialists at +1 716-635-1200 for further assistance.